fbpx

Telephone Consumer Protection Act (TCPA)

Everything You Need to Know About the Telephone Consumer Protection Act (TCPA) and the Do-Not-Call Implementation Act of 2003  

It has probably happened to every person with either a cell phone or a landline at least once. You receive an unsolicited call from a telemarketer trying to sell you something you probably don’t need. Although these phone calls are annoying, what you may not realize is that in some cases, these entities could be violating specific federal laws that have been put in place to specifically protect consumers from receiving these types of calls. If your company violates the Telephone Consumer Protect Act (TCPA) or the Do-Not-Call Implementation Act of 2003, you could be facing significant monetary penalties.  

If you plan to use a call strategy to help grow your client base, you must understand the different laws to protect any consumer. You must follow the guidelines laid out under both the Telephone Consumer Protect Act (TCPA) and the Do-Not-Call Implementation Act of 2003 to ensure your company remains in good standing. 

To understand the laws and how your company can avoid violating them, we’ve compiled the most essential aspects to know for each.  

What Is the Telephone Consumer Protection Act (TCPA)?  

Before 1991, there was a steady influx of telemarketing calls in the United States. Telemarketers nearly had free reign as to when they could call a consumer and how often they would be allowed to do so. The Telephone Consumer Protection Act’s development placed specific provisions as to when a telemarketer can call and added restrictions to the types of calls that could be made. For example, under the TCPA, there are restrictions on marketing calls from autodialers and restrictions to calls made to a cell phone.   

What Is the Do-Not-Call Implementation Act of 2003?  

The Do-Not-Call Implementation Act of 2003 provided consumers with an added layer of protection against telemarketers trying to find a way around the TCPA. Consumers could opt to have their phone number added to the National Do-Not-Call list, which telemarketers would have to check before making their initial phone call.  

Consumers can request to have any phone number attached to a landline or a cell phone added to the do-not-call list. Violations against the Do-Not-Call Implementation Act of 2003 are substantially higher than that of a violation against the TCPA. If a company contacts a number on the do-not-call list, it could face a penalty of up to $43,280 per call.  

The Importance of Understanding Each Law 

At BrokerCalls, we employ a pay-per-call lead strategy that does not infringe on the TCPA or the Do-Not-Call Implementation Act of 2003. 

Our strategy involves receiving confirmation from a prospective client that they would like to receive a phone call from a member of our team. Our team of trained professionals then takes them through a screening process to determine if they are a good fit according to your customers’ standards. This process ensures our clients only speak with potential clients who have expressed interest in communicating with your company. 

 At BrokerCalls, we work personally with our clients to develop a pay-per-call lead strategy that will not infringe on either the Telephone Consumer Protection Act (TCPA) or the Do-No-Call Implementation Act of 2003. You can rest assured that your business will never be placed in a position where you need to worry if you have violated one of these critical laws. We provide you with real-time leads from clients actively interested in learning more about the services you offer now. To learn more about how we can help your business grow and develop, please call today at (855) 268-3773 to learn more. You can also contact us on TwitterFacebook, or LinkedIn.